Tax software questions people actually ask
The questions we hear most, answered without the upsell.
Is free tax software actually free?
Federal filing can be genuinely free if your return is simple — one W-2, standard deduction, no self-employment or rental income. The moment you add a 1099, itemized deductions, or investment sales, most "free" products push you into a paid tier. State filing is often a separate charge even on the free federal tier.
What's the difference between TurboTax, H&R Block and TaxAct?
All three cover the same IRS forms; the differences are in interface, in-person support options, price tiers, and how aggressively each pushes upsells. H&R Block has physical offices for in-person help. TaxAct is typically the cheapest paid option for similar coverage. See our comparison page for how they typically stack by filing situation.
Do I qualify for IRS Free File?
IRS Free File is available to filers under an income threshold set annually by the IRS, through a set of partner software providers. Above that threshold you can still file free federal forms directly through the IRS, but without guided software. Check the current threshold on irs.gov before assuming either way.
Is tax software good enough for self-employed or 1099 income?
For straightforward freelance or gig income, yes — most paid self-employed tiers handle Schedule C, quarterly estimated tax reminders, and common deductions well. Once you have multiple business entities, inventory, or payroll, a human preparer is usually worth the extra cost.
Why does state filing cost extra?
Federal and state returns are built on different forms and different tax code, so most software prices them separately even when bundled in one product. This is the fee people miss most often — always check the state fee before comparing headline prices.
Is audit protection worth paying for?
Audit protection add-ons typically cover professional representation if the IRS contacts you — most filers never use it, but it can be worth it if your return has real audit triggers like large deductions relative to income or significant self-employment expenses. It is optional, not required to file correctly.
Can I switch tax software in the middle of filing season?
Yes, but you'll usually need to re-enter your information from scratch since most software doesn't import a competitor's in-progress return. It's worth switching before you've paid, but rarely worth it after — finish where you started once you've paid the fee.
What happens if my e-filed return gets rejected?
Rejections are usually a data-matching issue — a mismatched Social Security number, prior-year AGI, or a duplicate dependent claim — and most software lets you fix the specific field and resubmit at no extra charge. If it keeps rejecting, the fix is usually to verify the exact name and number the IRS or Social Security Administration has on file.
How do I amend a return I already filed?
You'll typically file Form 1040-X, either through the same software (many support amended returns as a paid add-on) or directly through the IRS. Amendments generally need to be filed within three years of the original filing date to claim a refund.
Does tax software handle crypto and investment income?
Most paid tiers handle standard stock sales reported on Form 1099-B well. Crypto is more variable — some software imports exchange data automatically, others require manual entry of every transaction, which matters a lot if you trade frequently.
When do I need my W-2s and 1099s by?
Employers and most payers are required to send W-2s and most 1099s by the end of January. If you haven't received one by early February, that's the point to follow up with the employer or payer directly.
Does any of this apply outside the United States?
No. Every figure, deadline, form name and rule on this site describes the United States federal and state tax system. If you file taxes in another country, the software and rules here do not apply to your situation.
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